Dec 8, 2020 · 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you. 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Today 6/22/23 while talking to the T-Mobile Customer Care team, I received 5 star service from Yankely. I'm a Sprint legacy customer and she helped me set up an online account under T-Mobile and ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced?Jan 27, 2022 · T-Mobile Servicio al Cliente. Si ya eres cliente de T-Mobile simplemente marca al 611 desde tu smartphone o bien al 800 937 8997 desde cualquier otro teléfono. O si tienes interés en contratar su servicio por primera vez marca al 866 219 0324. T-Mobile ofrece servicio al cliente a través de estos números 24 horas al día los 7 días de la ... Sprint Customer Service Phone Number. Phone Number:1 (800) 639-6111. Shortcut: Press 4, then 0.Switch to Sprint today and find great deals on unlimited data plans for the whole family. T-Mobile Business Prepaid TV Banking Call to Order 1-866-275-1411 Find a Store English Español To call T-Mobile Customer Service from another country, from your mobile device, dial +1-505-998-3793. We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ... T-Mobile Customer Service Phone Number. Phone Number:1 (800) 937-8997. Shortcut: Speak "English", Speak "representative".Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...I have been a sprint customer since I was 16 years old I will be 40 in December why did you force me to loose Hulu that I’ve had with my plan since it was offered maybe 10 plus years my sprint phone worked perfectly fine on the sprint network that is still on cuz people with prepaid are still on it sent me 4 sim card and called everyday to ...To call T-Mobile Customer Service from another country, from your mobile device, dial +1-505-998-3793. We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. (See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop. T-Mobile already has the largest nationwide 5G network and we plan to offer 5G to 99% of the U.S. population in the next six years. T-Mobile's award-winning Team of Experts (TEX) model will continue to expand into every current and planned customer experience center.Making a great place to work even better. At T-Mobile, we have your back. We pay our employees fairly and reward them mightily—regardless of role, title, or full/part-time status! ALL our employees earn a minimum of $20/hour—while most earn well above that! In addition to base pay, our compensation package includes bonuses, stock grants ...For Relevant Ads, T-Mobile will use and analyze app usage data from your Android device like app name, app installation status, and how often an app was opened, self-declared data from your use of T-Mobile products and services such as age range (e.g., 25-34) and gender, and high-level app usage data from your T-Mobile broadband to create ...May 15, 2020 · New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ... Ensure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Business line or account: 21 lines or fewer: Print and sign the Business Change of Responsibility form (PDF best experienced with Adobe Acrobat Reader). Send the completed form to [email protected] or fax it to 1-877-214-5937. 22 or more lines: Contact Business Customer Service for help with transferring ownership.Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ...Business line or account: 21 lines or fewer: Print and sign the Business Change of Responsibility form (PDF best experienced with Adobe Acrobat Reader). Send the completed form to [email protected] or fax it to 1-877-214-5937. 22 or more lines: Contact Business Customer Service for help with transferring ownership.Jun 19, 2023 · I have been a sprint customer since I was 16 years old I will be 40 in December why did you force me to loose Hulu that I’ve had with my plan since it was offered maybe 10 plus years my sprint phone worked perfectly fine on the sprint network that is still on cuz people with prepaid are still on it sent me 4 sim card and called everyday to ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Sprint T-Mobile . Or log in to pay . Pay your T-Mobile bill as a guest, no log in required. Just enter the phone number of the account to quickly pay and be on your way. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for?Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ...Purchasing at T-Mobile. Consumer Sales: 1-800- T-MOBILE. For T-Mobile For Business: 1-855-478-2195. General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone ...Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked. Jan 5, 2015 · Sprint Customer Service Phone Number. Phone Number:1 (800) 639-6111. Shortcut: Press 4, then 0. Julian Chokkattu Gear Aug 31, 2020 8:00 AM What the T-Mobile and Sprint Merger Means for You Sprint is no more, and if you’re a subscriber, you may have a lot of questions about the...T-Mobile Accessibility Care - We're here to help! Select the service below for the appropriate customer service information! Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later. Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ... Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.T-Mobile customer service is getting as bad as the rest. T-Mobile’s merger with Sprint was supposed to create a supercharged wireless competitor pushing innovations, lowering prices and staying ...Today 6/22/23 while talking to the T-Mobile Customer Care team, I received 5 star service from Yankely. I'm a Sprint legacy customer and she helped me set up an online account under T-Mobile and ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services. Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business. I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. For Relevant Ads, T-Mobile will use and analyze app usage data from your Android device like app name, app installation status, and how often an app was opened, self-declared data from your use of T-Mobile products and services such as age range (e.g., 25-34) and gender, and high-level app usage data from your T-Mobile broadband to create ...Self-Service. Existing customer? Log in via Compass page to view and pay your bill. New customers may register for online access. If you need assistance completing your registration request, please send an email to [email protected] Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started.Scam Shield from T-Mobile enhances your scam blocking protection so you can say goodbye to scam calls for good! T-Mobile® Scam Shield App – Block Scam & Unwanted Calls (Free & Premium) Fewer Scam Calls.Call T-Mobile Customer Service at 1-877-746-0909 (or call 611 from a T-Mobile phone). TTY service is also available for hearing and sight impairment by calling 1-800-676-3777. Puerto Rico customers. If the deceased is from Puerto Rico, call 1-877-746-0909 or please mail your request to: T-Mobile Executive Customer Relations. PO Box 1919578 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you.How much easier is it to say an over seas rep is “John” when talking via chat vs on a phone call. Customers prefer US reps on the phone, and via chat it’s about the same. If you were threatened with being fired for using LOA please report your boss as that’s illegal. There’s a tip line for just that purpose.Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for? T-Mobile customer service is getting as bad as the rest. T-Mobile’s merger with Sprint was supposed to create a supercharged wireless competitor pushing innovations, lowering prices and staying ...I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. It’s Time To Join The T-Mobile Network. To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step. Let's Get Started. Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data.The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later. 08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data.
All T-Mobile stores should have at least 1 Sprint terminal that has access to Sprint tools allowing to handle Sprint accounts. Higher traffic stores may have more. If I read the job descriptions correctly, there is a customer service portion of the job description, so a comment like yours says “I’m going to throw that part of my job ... . Chat pt
Feb 28, 2022 · Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ... When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy.USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.(See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ...Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staff(See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Today 6/22/23 while talking to the T-Mobile Customer Care team, I received 5 star service from Yankely. I'm a Sprint legacy customer and she helped me set up an online account under T-Mobile and ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997. For T-Mobile device offers , call T-Mobile Promotions Customer Care at 1-877-470-3619 Monday-Friday: 8 a.m. - 10 p.m. ETStateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Contact Information. 12920 SE 38th St. Bellevue, WA 98006-1350. Visit Website. (888) 211-4727..